Download fails from Flow export

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1

Here’s the message I’m getting when I run the export csv file from the email link.
Any clues? Haven’t heard back from an email reply to help@parabola.io

See below

Parabola download error
Parabola download error715×262 15.3 KB

2

Hi @Mark_Berry - Happy to help! I’m not seeing an email from you on our side. I’ve just sent a message from help@parabola.io so we can dig into this further!

3

Thanks Emory, Looks like the email to help@parabola.io has gone AWOL. I’ve resent it. :grinning: :grinning: :grinning:

4

Thanks again Emory,
Have now re-run the flow and this time it worked, as expected.
Many thanks.
Mark

5

This message has recuured. Can you check what’s happening? :slight_smile:
Parabola Download error 2024-03-01 151454

6

Hi @Mark_Berry - Are you still seeing this happen after re-running the Flow? If so, could you please email us a link to the Flow at help@parabola.io?

1 Like
7

Just emailed the link :crossed_fingers: :smiley:

8

Hi @Emory_Stainbrook I’m still getting the error message. Did you receive my link to the Flow?
Mark

9

Hi @Emory_Stainbrook Have you been able to look at this error?

10

Hi @Mark_Berry!

Can you resend it to help@parabola.io? I’m not seeing it in our inbox or previous email history.

Thanks,
Daniel

1 Like
11

That’s where Ive been sending it … e.g.

From: Mark Berry timsmarketing@gmail.com
Sent: 06 March 2024 14:16
To: Parabola Help help@parabola.io

12

Hi @Mark_Berry - I just sent you an email from help@parabola.io since we’re not seeing that email come through on our side. Please keep an eye out for that message and we can follow up there!

1 Like
13

here’s the RunFlow url https://parabola.io/app/flow/M894KDyAJa/live

14

Thanks Emory. The run now seems to be working again! :wink: