# New to Parabola - Help needed

**URL:** <https://community.parabola.io/t/new-to-parabola-help-needed/654>\
**Category:** Ask a question\
**Created:** [June 5, 2020, 6:59am UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654 "2020-06-05T06:59:58Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Tony\_Standing](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@Tony\_Standing](https://community.parabola.io/u/Tony_Standing)\
**Post date:** [June 5, 2020, 6:59am UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/1 "2020-06-05T06:59:58Z")

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Hi,  
As a newbie to parabola and indeed API in general, I am trying to figure out how to connect Parabola to a software I use called [Dexi.io](http://Dexi.io).  
I have the API information in Dexi, but whatever I do I can not figure out how to set up the Parabola end of this to retrieve the data. I will no doubt have a similar question when I push the data to Mautic.  
I have included a screen grab of the info in Dexi.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/parabola/original/1X/87e52a6235d35ef716ef47d6c83af062f57f6f61.png)

Any help, would be so much appreciated. I am trying to learn and really want to move forward.

Thanks in advance

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**Author:** ![andrew](https://sea2.discourse-cdn.com/flex020/user_avatar/community.parabola.io/andrew/32/36_2.png) [@andrew](https://community.parabola.io/u/andrew)\
**Post date:** [June 5, 2020, 9:36pm UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/2 "2020-06-05T21:36:01Z")

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Hey @Tony_Standing! No problem, we can definitely help you get set up.

Can you send me a link to the API documentation for Dexi and I can take a look? You can start by dragging in an API Import step and filling in the information, similar to below. I believe you’ll just need to add `X-DexiIO-Access` and `X-DexiIO-Account` to the custom headers section and you should be good to go. Can you give that a try and let me know? I can also help some more once I can see their documentation.

 ![Screen Shot 2020-06-05 at 14.34.13](https://us1.discourse-cdn.com/flex020/uploads/parabola/original/1X/4f07da411e300e2cfc9ef40661bf6663e1381224.png)

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**Author:** ![Tony\_Standing](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@Tony\_Standing](https://community.parabola.io/u/Tony_Standing)\
**Post date:** [June 6, 2020, 3:57am UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/3 "2020-06-06T03:57:16Z")

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Hi

Many thanks for the email and the offer to help:

The documentation is mainly behind the login and is not in the form of an actual document, therefore I have copied what I think are the relevant bits:

Examplle request:

Example Response:

Hope that makes sense. If you need anmore info in order to help me(I am really stuggling with this) let me know and I will find it.

Best wishes

Best wishes,

**Tony Standing**

Educational Recruitment

**[Book a Consultation](https://recruitmentgroup.zohobookings.com/#/customer/tony)**

T: +44 (0) 161 531 5022

E: [tony@educationalrecruitment.co.uk](mailto:tony@educationalrecruitment.co.uk)

W: [www.educationalrecruitment.co.uk](http://www.educationalrecruitment.co.uk)

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<div class="post-metadata">

**Author:** ![Tony\_Standing](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@Tony\_Standing](https://community.parabola.io/u/Tony_Standing)\
**Post date:** [June 6, 2020, 5:17am UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/4 "2020-06-06T05:17:11Z")

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Aplogies,  
I thought I included the info:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/parabola/original/1X/7f15835a43a82d841445e183804c23fa18ad341f.png)

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**Author:** ![Tony\_Standing](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@Tony\_Standing](https://community.parabola.io/u/Tony_Standing)\
**Post date:** [June 6, 2020, 5:20am UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/5 "2020-06-06T05:20:18Z")

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I have tried what you kindly suggested and all I get is the following:"\n\<html lang=“en”\>\n\n\<meta charset=“utf-8”\>\nError\n\n\n

```
Cannot GET /
```
\n\n\n"

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<div class="post-metadata">

**Author:** ![andrew](https://sea2.discourse-cdn.com/flex020/user_avatar/community.parabola.io/andrew/32/36_2.png) [@andrew](https://community.parabola.io/u/andrew)\
**Post date:** [June 6, 2020, 7:15pm UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/6 "2020-06-06T19:15:01Z")

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Hey @Tony_Standing – hmm, not sure exactly what’s going on. It’s a little tricky for me to debug without more documentation. I’ll have someone on the team look into this on Monday, or hopefully someone in the community can help before then!

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**Author:** ![brian](https://sea2.discourse-cdn.com/flex020/user_avatar/community.parabola.io/brian/32/11_2.png) [@brian](https://community.parabola.io/u/brian)\
**Post date:** [June 8, 2020, 8:23pm UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/7 "2020-06-08T20:23:40Z")

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Hey Tony,

That error would make me think that you are using [https://api.dexi.io](https://api.dexi.io) as the API Endpoint URL. That is just the base of the URL, so you will need to add more to it. The example you sent uses this URL:

[https://api.dexi.io/runs/{runId}/latest/results](https://api.dexi.io/runs/%7BrunId%7D/latest/results) - but you would need to replace {runId} with an actual run ID.

Can you send a screenshot of the doc that shows an example of which endpoint you want to use?

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<div class="post-metadata">

**Author:** ![Tony\_Standing](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@Tony\_Standing](https://community.parabola.io/u/Tony_Standing)\
**Post date:** [June 10, 2020, 5:12am UTC](https://community.parabola.io/t/new-to-parabola-help-needed/654/8 "2020-06-10T05:12:56Z")

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Hi all  
I managed to solve this connection. It seems there was a typo in the api documentation. I dropped an S and it works great, just struggling with Mautic API now.

Thanks for all the help and offers of help.

Tony
