# GA4 Calculation Error

**URL:** <https://community.parabola.io/t/ga4-calculation-error/2803>\
**Category:** Ask a question\
**Created:** [October 12, 2023, 4:21am UTC](https://community.parabola.io/t/ga4-calculation-error/2803 "2023-10-12T04:21:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Zack\_Williams](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@Zack\_Williams](https://community.parabola.io/u/Zack_Williams)\
**Post date:** [October 12, 2023, 4:21am UTC](https://community.parabola.io/t/ga4-calculation-error/2803/1 "2023-10-12T04:21:21Z")

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I was able to pull data and set the flow up, I went to manually run the flow and it gives a calculation error.

This is the second time we had this issue, (I pulled the GA4 out of our regular flow to diagnose)  
We have to use 2 connectors, and they are both erroring out.  
The system gives this Issue ID: 288b64b9-b188-48a2-a453-5c492fab515f  
and this Issue ID: a7cd891a-765d-4dec-9ee5-842f0d176ae4

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**Author:** ![Ayana\_Usui](https://sea2.discourse-cdn.com/flex020/user_avatar/community.parabola.io/ayana_usui/32/1985_2.png) [@Ayana\_Usui](https://community.parabola.io/u/Ayana_Usui)\
**Post date:** [October 12, 2023, 9:30pm UTC](https://community.parabola.io/t/ga4-calculation-error/2803/2 "2023-10-12T21:30:21Z")

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Hey @Zack_Williams, taking a look at the issue on our end, it seems like GA4 was sending back 0 rows.

We updated the step so an error should not populate, but the results will show up with 0 rows (possibly due to the combination of metrics/dimensions being invalid in GA4).

Best,  
Ayana

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<div class="post-metadata">

**Author:** ![Zack\_Williams](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@Zack\_Williams](https://community.parabola.io/u/Zack_Williams)\
**Post date:** [October 13, 2023, 4:51pm UTC](https://community.parabola.io/t/ga4-calculation-error/2803/3 "2023-10-13T16:51:21Z")

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Thank you Ayana, I had a feeling that could be the case. What’s the possibility of getting the google GA4 Message? A competitor of your does that:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/parabola/original/2X/a/ada4bc65009fe8466d4e0240de88756eae273f4b.png)

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<div class="post-metadata">

**Author:** ![Ayana\_Usui](https://sea2.discourse-cdn.com/flex020/user_avatar/community.parabola.io/ayana_usui/32/1985_2.png) [@Ayana\_Usui](https://community.parabola.io/u/Ayana_Usui)\
**Post date:** [October 13, 2023, 8:27pm UTC](https://community.parabola.io/t/ga4-calculation-error/2803/4 "2023-10-13T20:27:56Z")

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That’s cool they’re able to surface the returned error from GA4! I’ll file a request with our product team regarding the enhancement to the step, and can follow up once we get some more concrete timeframes.
