# API returning a 403 error

**URL:** <https://community.parabola.io/t/api-returning-a-403-error/1247>\
**Category:** Ask a question\
**Tags:** Using-APIs\
**Created:** [November 2, 2020, 2:30pm UTC](https://community.parabola.io/t/api-returning-a-403-error/1247 "2020-11-02T14:30:12Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tom\_Kelly](https://sea2.discourse-cdn.com/flex020/user_avatar/community.parabola.io/tom_kelly/32/952_2.png) [@Tom\_Kelly](https://community.parabola.io/u/Tom_Kelly)\
**Post date:** [November 2, 2020, 2:30pm UTC](https://community.parabola.io/t/api-returning-a-403-error/1247/1 "2020-11-02T14:30:12Z")

</div>

Hi guys, I’m new to using Parabola and can’t seem to get an API pull working.

Working with the following API [https://register.fca.org.uk/Developer/s/](https://register.fca.org.uk/Developer/s/)

Here is what I’m getting when running on Parabola:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/parabola/original/1X/2a46af85d33ea8b167211fad00d39e15302a203d.png)

Here is the API documentation:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/parabola/original/1X/3d9cafc609bb96072b2ba62f602d6356666cd6f2.png)

Perhaps I haven’t got the authentication settings correct? I’ve tried every authentication option and still no joy.

**Can anyone help? 🙏 (perhaps @sachi, @brian or @andrew)**

---

<div class="post-metadata">

**Author:** ![daniel](https://sea2.discourse-cdn.com/flex020/user_avatar/community.parabola.io/daniel/32/732_2.png) [@daniel](https://community.parabola.io/u/daniel)\
**Post date:** [November 2, 2020, 7:20pm UTC](https://community.parabola.io/t/api-returning-a-403-error/1247/2 "2020-11-02T19:20:07Z")

</div>

Hey @Tom_Kelly,

Welcome to the Parabola community! It looks like you’ll need to add some custom headers when pulling in your data using an API.

When configuring your Pull from an API step, select `Add Custom Header`. Add `X-Auth-Email` as the header type and enter your email associated with that service as the header value.

I’m unsure if the example endpoint will return data, so you may need to use your own Firm Reference Number. Just be sure to add `/Names` at the end to match the structure of the example URL.